Proposing a Human Resource Balanced Scorecard based on Dynamic Systems Simulation s-based

Document Type : Research Paper


1 Prof., Department of Industrial Management, Faculty of Management, University of Tehran, Tehran, Iran

2 Associate Prof., Department of Industrial Management, Management and Accounting Faculty, Shahid Beheshti University, G.C., Tehran, Ira

3 Ph.D., Department of Operation Research, Faculty of Management, University of Tehran, Tehran, Iran


Objective: The purpose of this study is to provide a dynamic system model for modeling the growth and learning perspective of a manufacturing company. The main focus of the model is on the company's human resources management process.
Methods: In this study, an approach based on dynamic simulation has been proposed to evaluate the human resource condition. In order to do that, the researchers aimed to identify the most important variables in the learning and growth perspective of the balanced scorecard. Besides, two qualitative and quantitative models were designed and implemented. The qualitative model is describing causal relationships and the presence of system feedbacks between the variables and the quantitative model is based on the mathematical relations between them.
Results: The proposed model was implemented in an Iranian production company working in the food and beverage industry. Different scenarios were defined based on the human resource strategic objectives in that company. The future status of human resource indicators of the company was predicted and analyzed through running scenarios in the dynamics model.
Conclusion: The company managers will be able to evaluate the effective factors and their impact on the most important human resource indicators using the proposed model and to make the necessary decisions to achieve success in the future.


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