اولویت‌بندی پیشران‌های پیچیدگی زنجیرۀ تأمین با استفاده از فرایند تحلیل سلسله‎مراتبی فازی

نوع مقاله: مقاله علمی پژوهشی

نویسندگان

1 دانشیار گروه مدیریت صنعتی، دانشکدۀ مدیریت و حسابداری، دانشگاه علامه طباطبائی، تهران، ایران

2 گروه مدیریت صنعتی، دانشکده مدیریت و حسابداری، دانشگاه علامه طباطبایی، تهران، ایران

3 استاد گروه مدیریت صنعتی، دانشکدۀ مدیریت و حسابداری، دانشگاه علامه طباطبائی، تهران، ایران

4 دانشجوی دکتری مدیریت صنعتی، دانشکدۀ مدیریت و حسابداری، دانشگاه علامه طباطبائی، تهران، ایران

چکیده

در حال حاضر، پیچیدگی‌های متعددی در زنجیرۀ تأمین وجود دارد. این پیچیدگی‌ها، به‌واسطۀ ظهور مقوله‌هایی مانند جهانی‌شدن، سفارشی‌سازی، نوآوری، انعطاف‌پذیری، پایداری و عدم قطعیت در حال تکامل و رشد هستند. رشد پیچیدگی زنجیرۀ تأمین بر هزینه‌ها و خدمات ارائه‌شده به مشتریان، تأثیر منفی می‌گذارد. از این رو، هدف این پژوهش اولویت‌بندی پیشران‌های پیچیدگی زنجیرۀ تأمین در شرکت‌های تولید لوازم خانگی است. برای این کار، پس از بررسی ادبیات نظری پژوهش، پیشران‌های پیچیدگی زنجیرۀ تأمین برای اولویت‌بندی شناسایی شدند؛ سپس به‎کمک روش تحلیل سلسله‎مراتبی فازی و نظرسنجی، این شاخص‌ها بر پایۀ مقایسه‎های زوجی صورت گرفته، توسط تعدادی از خبرگان حوزۀ تولید لوازم ‌خانگی، وزن‎دهی شدند. طبق نتایج کسب‌شده از این مدل تحقیقاتی، مشخص شد که از 46 پیشران پیچیدگی بررسی‎شده «سازوکارهای بازگشت مواد اولیه به تأمین‌کنندگان» بیشترین درجۀ اهمیت را دارد.

کلیدواژه‌ها


عنوان مقاله [English]

Prioritizing Supply Chain Complexity Drivers using Fuzzy Hierarchical Analytical Process

نویسندگان [English]

  • Seyyed Mohammad Ali Khatami firoozabadi 1
  • Laya Olfat 2
  • Maghsoud Amiri 3
  • Hamid Sharifi 4
1 Associate Prof. of Industrial Management, Allameh Tabataba'I University, Tehran, Iran
2 Department of Industrial Management, Faculty of Management and Accounting, Allameh Tabataba'I University, Tehran, Iran
3 Prof., Dep. of Industrial Management, Allameh Tabataba'i University, Tehran, Iran
4 Ph.D. Candidate in Industrial Management, Allameh Tabataba'I University, Tehran, Iran
چکیده [English]

There are numerous complexities in supply chain nowadays, and these complexities are evolving due to globalization, customization, innovation, flexibility, sustainability and uncertainties. The increase in supply chain complexity yields negative effects on cost, customer service and reputation. Hence, the present research target was to prioritize supply chain complexity drivers in home appliance companies. After reviewing the related literature, supply chain complexity drivers involved in the process of prioritization have been identified. Then, using Fuzzy Hierarchical Analytic Process, these indicators were weighted up based on pairwise comparisons (obtained from a number of experts in the home appliance companies). The results showed that among the 46 Complexity Drivers examined in this study, “the mechanisms to return raw materials to suppliers" was of highest importance.

کلیدواژه‌ها [English]

  • Complexity
  • Fuzzy hierarchical analytical process
  • Home appliance companies
  • Supply Chain
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