Azar, A. & Shariati Rad, M. (2013). Planning and improving the quality function development (Fuzzy Kano model approach),Journal of Industrial Management Studies,(10)27:1-15. (In Persian)
Ansari, S. & Bell, J. (2004). Target cost: A new approach to cost strategic management, Translated by: Aghaei, A., Gap, Tehran. (In Persian)
Busacca, B. & Padula, G. (2005). Understanding the relationship between attribute performance and overall satisfaction: Theory, measurement and implications, Marketing Intelligence & Planning, 23(6): 543- 561.
Cooper, R. & Slagmulder, R. (1997). Target costing and value engineering, Productivity Press, Portland, OR.
Daneshiyan, F., Ouliia, M. & Ranjbaran, B. (2012). A network analysis of strategic marketing initiatives and quality functions deployment, Journal of New Marketing Research,3(1):165- 192. (In Persian)
Dekker, H. & Smidt, P. (2003). A survey of the adoption and use of target costing in Dutch firms, International Journal of Production Economics, 84(3): 293- 305.
Esmaeilpour, R. & Ramzaniyan, M. (2012). Quality Management, University of Guilan,Guilan.
Farsijani, H. & Trabandeh, M. (2013). Clarifying the role of technology transfer in QFD fuzzy to competitive product, Journal ofIndustrial Management,5(2): 103- 120. (In Persian)
Fazli, S. & Alizadeh, M. (2008). Analysis and prioritize the needs of clients: Kano model Consolidated approach in QFD, Journal of Commerce, 49(12). (In Persian)
Gagne, M. L. & Discenza, R. (1995). Target costing, Journal of Business & Industrial Marketing, 10(1): 16- 22.
Garibay, C., Gutiérrez, H. & Figueroa, A. (2010). Evaluation of a digital library by means of quality function deployment (QFD) and the Kano model, The Journal of Academic Librarianship, 36(2): 125- 132.
Ibusuki, U. & Kaminski, P. C. (2007). Product development process with focus on value engineering and target-costing: A case study in an automotive company, International Journal of Production Economics, 105(2): 459- 474.
Jariri, F. & Zegordi, S. H. (2008). Quality function deployment, value engineering and target costing, an integrated framework in design cost management: A mathematical programming approach, Scientia Iranica, 15(3): 405- 411.
Ju, Y. & Sohn, S. Y. (2014). Patent-based QFD framework development for identification of emerging technologies and related business models: A case of robot technology in Korea, Technological Forecasting and Social Change.3(2).
Khoshtinat, M. & Jamei, A. (2002). Target costing, understanding, application and need to use it, Journal ofAuditing, 4(16): 10- 18. (In Persian)
Lee, Y. C. & Huang, S. Y. (2009). A new fuzzy concept approach for Kano’s model, Expert Systems with Applications, 36(3): 4479- 4484.
Lee, Y. C., Sheu, L. C. & Tsou, Y. G. (2008). Quality function deployment implementation based on Fuzzy Kano model: An application in PLM system, Computers & Industrial Engineering, 55(1): 48- 63.
Mirfakhroddini, H. & Peyruo, S. (2012). Providing integrated methodology by using quality function deployment and Kano model to improve the quality of banking services: Rough sets approach, Journal of Industrial Management Perspective,3(2): 61- 89. (In Persian)
Na, L. I., Xiaofei, S., Yang, W. & Ming, Z. E. N. G. (2012). Decision making model based on QFD method for power utility service improvement, Systems Engineering Procedia, 4, 243- 251.
Rezaei, K., Hoseyni Ashtiyani, H. & Hoshyar, M. (2005). QFD:Client-centered approach to design and improve product quality, RWTUV with Co-Publishing Athena, Tehran. (In Persian)
Rezaei, H., Salehzadeh, R., Attarpoor, M. & Balooei, H. (2012). Management costs through product design: Consolidated model of target costing, QFD and Value Engineering methods, Journal of Production and Operations Management,3(2), 77- 88. (In Persian)
Sharma, J. R., Sharma, D. K. & Rawani, A. M. (2006). Quality driven product development, Manufacturing Engineer, 85(3): 38- 41.
Swenson, D., Ansari, S., Bell, J. & Kim, I. W. (2003). Best practices in target costing, Management Accounting Quarterly, 4(2): 12.
Tabatabaeinasab, M., Noori, A. & Ebrahimzadeh pezeshki, R. (2014). Branding strategy implementation based on consumer psychology of the individual-oriented model of the brand, Journal ofBrandManagement, 1(1): 101- 125. (In Persian)
Witell, L. & Löfgren, M. (2007). Classification of quality attributes, Managing Service Quality, 17(1): 54- 73.
Xu, Q., Jiao, R. J., Yang, X., Helander, M., Khalid, H. M. & Opperud, A. (2009). An analytical Kano model for customer need analysis, Design Studies, 30(1): 87- 110.
Yang, K. (2008). Voice of the customer: Capture and analysis.McGraw Hill Professional.
Yang, C. C. (2005). The refined Kano's model and its application, Total Quality Management & Business Excellence, 16(10): 1127- 1137.
Zuo, W., Huang, Q., Fan, C. & Zhang, Z. (2013). Quality management of B2C e-commerce service based on human factors engineering, Electronic Commerce Research and Applications, 12(5): 309- 320.