A SCOR-based Sustainable Performance Evaluation System: A Case of Sepahan Cement Company

Document Type : Research Paper

Authors

1 MSc., Department of Industrial Management, Faculty of Management and Economic, University of Qom, Qom, Iran.

2 Assistant Prof., Department of Management, Faculty of Management and Economic, University of Qom, Qom, Iran.

Abstract

Objective: This research pursues two main objectives: 1) designing an integrated system for ‎evaluating sustainable performance with an emphasis on the main executive processes of the ‎cement supply chain, and 2) identifying the position and role of the criteria of this system ‎in interaction with each other.‎
Methods: Achieving these goals in Sepahan Cement Company (SCC) is pursued in two phases. First, the supply chain ‎operations reference (SCOR) model is used to design an integrated framework for ‎evaluating the sustainable performance of the cement supply chain (CSC). Second, interpretive-structural modeling (ISM) and MICMAC analysis are used to analyze the position and role ‎of sustainable performance criteria in CSC main processes.‎
Results: In total, 16 environmental criteria, 10 economic criteria, and 4 social criteria ‎were identified. The contribution of the executive processes of sourcing, manufacturing, ‎delivery, and return of the cement supply chain from these criteria were 11, 15, 7, and 6 ‎criteria, respectively. In each process, key and effective criteria that played a fundamental ‎role in promoting process sustainability were identified.‎
Conclusion: Not all SCC processes play the same role in improving various ‎aspects of sustainability (society, environment, economy). Identifying the key and ‎effective metrics of each process provides managers and policymakers with an ‎appropriate perspective on the preparation of sustainability improvement projects. Despite ‎the presence of economic criteria in all four executive processes of the cement supply ‎chain, the effectiveness of these criteria is not the same in all processes. Therefore, the ‎preferences of decision-makers can be different regarding the prioritization of projects to improve the ‎sustainability of SCC.

Keywords

References

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Industrial Management Journal
Volume 13, Issue 2
2022
Pages 246-277

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