Performance Measurement of Supply Chain with Process and Strategic View through Fuzzy Logic

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Abstract

This paper has revised the combined model of Chan & QI with supply chain operations reference (SCOR) .This combined model with hierarchical structure, has three levels and seven criteria that some criteria are quantitative (cost, use of source) and others of them are qualitative (quality, flexibility, tangible, validity and innovation). In order to improvement of this model, this paper has combined this model with fuzzy logic. The goal of this paper is propose an innovative measurement method and provide meaningful composite indices for supply chain by use of fuzzy logic. Finally this model was tested in a real case and the results have validated the proposed model.

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