Classification of Critical Success Factors in Smart Manufacturing Implementation from the Perspective of Stakeholders and Components of Technology: A Systematic Literature Review

Document Type : Research Paper


1 Ph.D. Candidate, Department of Industrial Management, Faculty of Economics and Administrative Science, University of Mazandaran, Babolsar, Iran.

2 Prof., Department of Industrial Management, Faculty of Economics and Administrative Science, University of Mazandaran, Babolsar, Iran.

3 Assistant Prof., Department of Industrial Management, Faculty of Economics and Administrative Science, University of Mazandaran, Babolsar, Iran.


Objective: In recent years, industries worldwide have been striving to adopt a groundbreaking accomplishment of the fourth industrial revolution known as smart manufacturing. This advanced manufacturing system is based on Industry 4.0 technologies to improve systems' reliability, efficiency, and productivity. To have the highest level of performance and success, organizations need to pay constant attention to some variables and conditions, which are called Critical Success Factors (CSFs). Critical Success Factors play a significant role in all projects. Implementing smart manufacturing requires the identification of Critical Success Factors to be implemented effectively. Managers need to know the relationship between components of technology and the critical success factors, as well as the stakeholders who are involved or exert influence over these components. Therefore, the purpose of this study is to collect the Critical Success Factors of smart manufacturing implementation and also to determine the Critical Success Factors' relationship with components of technology and stakeholders of organizations, based on the extant research.
Methods: Collecting all the Critical Success Factors will be possible through a comprehensive and systematic literature review. In a systematic literature review, in addition to answering research questions, gaps in a field can be identified and introduced to researchers. To conduct a systematic literature review in this study, keywords were first selected based on the research objectives and questions. Then, articles were collected by searching selected databases. After collecting the articles, relevant articles were identified according to the selected criteria. Finally, the research questions were answered by using the selected related articles. In addition to answering the research questions, the citation analysis of the selected articles was also done.
Results: In this study, 62 relevant research studies were identified. Through the examination of the selected research, 22 critical success factors were recognized. These factors were further classified into the domains of Technology- Organization Environment (TOE Model). By conducting a thorough analysis of the content in the selected studies, the interconnections between the critical success factors, stakeholders, and components of technology were thoroughly investigated.
Conclusion: The findings of this study can provide valuable assistance to researchers in gaining insights into existing gaps and addressing them appropriately. Moreover, the research outcomes can prove beneficial to managers as they endeavor to implement intelligent production methods. By effectively harnessing the identified critical success factors, managers can ensure that their endeavors are impactful and successful. This study offers a comprehensive understanding of the crucial factors that contribute to success in the chosen domain. It serves as a guide for future research endeavors and provides actionable insights for practitioners aiming to optimize their strategies. The study underscores the importance of considering stakeholder engagement and technological aspects in conjunction with organizational structures


Main Subjects

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