University of Tehran Press Industrial Management Journal 3115-7386 6 1 2014 03 21 Constructing a strategy map for manufacturing companies with key indicators of the balanced scorecard (Case study: Mihan company) طراحی نقشۀ استراتژی برای شرکت‌های تولیدی با استفاده از شاخص‌های مهم عملکرد کارت امتیازی متوازن و روش DEMATEL (مطالعۀ موردی: شرکت میهن) 1 22 52232 10.22059/imj.2014.52232 EN Seyed Majid Elahi Sara Hassanzadeh Hosseini Mojtaba Dadras Narjes Zafari Journal Article 2013 07 03 The aim of this paper is to construct a strategy map for a manufacturing company. To do so,based on the four aspects of the Balanced scordcard, key performance indicators(KPI) were selected by a committee of experts. Then, The Decision Making Trial and Evaluation Laboratory (DEMATEL) method was used to determind the type and intensity of relationships between key performance indicators and focus mainly on distinguishing performance indicators into cause indicators and effect indicators. Similarly, the main affected aspect and the main causal aspect are distinguished. The result can be used for other production companies as a guidance, moreover, it affects on development of strategy map based on BSC and offers a combination of these two techniques along with DEMATEL. This combination causes improvement in planning and operaion of related industries. "DEMATEL Method" "Key performance indicators" "Strategy map" "The balanced scoredcard" https://imj.ut.ac.ir/article_52232_b542b0acd215780e72110581624d3593.pdf