Industrial Management Journal - Articles List

Author = Jalilian, Negar

Strategic analysis of Municipality’s service quality using combination of servperf model and BCG matrix by gray relational analysis method

Volume 7, Issue 3, October 2015, Pages 587-606

10.22059/imj.2015.50700

Seyyed Habiballah Mirghafoori; Mohammad Ali Sangbor; Negar Jalilian

Industrial Management Journal

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